Our Story
Mundial Travel was founded in 2018 by Ms. Debbie Ngai and her team of seasoned tourism industry professionals who collectively possess over 20 years of experience. Backed by a Group Holdings Company, Mundial Travel has rapidly become a leading provider of premium travel services in Macau's tourism industry.
Our dynamic, creative, and experienced team has contributed greatly to our success and stellar reputation in the region. At Mundial Travel, our aim is to provide high-quality travel services to school, business, and leisure travelers, and we have a proven track record of delivering exceptional travel experiences that bring people together and change lives.
Whether it's an educational trip, a corporate event, or a dream vacation, we are committed to creating tailor-made travel experiences that exceed our clients' expectations. Our financial stability and extensive industry connections allow us to take care of every detail, ensuring that our clients can relax and enjoy their travels to some of the world's best destinations.
At Mundial Travel, we are passionate about travel and firmly believe that it enriches our lives. We are dedicated to providing personalized and exceptional service to each and every client, and we look forward to helping you create unforgettable travel memories.
Meet Our Team
"Tourism is an education for the mind and the soul."
DEBBIE NGAI
Executive Director
Ms Debbie Ngai serves as the executive director of Mundial International Travel Service Co., Ltd, the secretary-general of the Travel Industry Council of Macau, the vice-president of Macau Leisure Tourism Services Innovation Association, and the former chief executive officer of MITS Macau International Travel Service Co., Ltd.
Ms Ngai commenced her career in the hotel industry and ultimately engaged in the tourism industry for more than 20 years. As a professional travel consultant and sophisticated entrepreneur, Ms Ngai has served over 90% of secondary schools and organizations in Macau. She prioritizes her clients' safety and social connection.
With her enthusiastic, dynamic, smart personality and hospitality, she emphasizes experiencing life within a diverse culture and inspiring trips which create lots of amazing and memorable travel experiences for her customers.
Ms Ngai actively participates in social affairs such as poverty reduction and international education programs. She and her elite team have contributed a great success in the travel industry of Macau and the development of the education business across Macau, Europe, and mainland China.
RINKY POON
Director of Business Project Development
Ms. Rinky Poon is a highly qualified professional with an MBA degree and years of experience in Sales and Marketing, specifically in large-scale and integrated resorts. Her expertise and knowledge have been instrumental in creating new and unique travel experiences for our corporate partners and project development.
Ms Poon believes that providing unique and tailored travel arrangements is crucial to staying ahead in this ever-changing industry. She fosters strong business collaborations that not only help us expand our capabilities but also result in a win-win situation for all parties involved. Ms. Poon is committed to creating even more wonderful and abundant projects for our company, ensuring that we continue to provide exceptional travel experiences to our clients. We are excited to see where her leadership and creativity take us in the future.
LOKCHUN UN
Director of Sales
Chun is a seasoned travel expert with over 20 years of experience in the industry. He is known for his great sense of humor and high reliability, which our clients find refreshing and enjoyable. Chun takes pride in treating every client as a good friend and is genuinely passionate about travel and helping others experience everything the world has to offer.
At our travel agency, we believe that having a travel expert like Chun on our team is invaluable. His extensive knowledge and expertise in the travel industry, combined with his friendly and approachable personality, make him a valuable asset to our clients.
Whether you are looking for recommendations on the best local cuisine, the most scenic routes to take, or simply seeking advice on the best travel options, Chun is always ready and willing to assist. His commitment to providing exceptional customer service and creating unforgettable travel experiences sets him apart as a travel expert.
APPLE CHAN
Director of Operation
At our travel agency, Apple works closely with our clients to help them choose the travel package that best suits their needs. With her expertise in the travel industry, she creates customized itineraries that cater to our clients' specific interests and preferences.
Apple is also committed to helping our clients prepare for their trips, providing them with all the necessary information and advice they need to have a smooth and hassle-free travel experience. She communicates with various parties and our partners throughout each trip to ensure that everything goes as planned and any issues are resolved quickly.
Apple's dedication to providing exceptional customer service and ensuring our clients have an unforgettable travel experience is what sets her apart as a valuable member of our team. Whether you are planning a romantic getaway, a family vacation, or a corporate retreat, Apple is always ready to help you plan and execute the perfect trip.
Kaira Lei
Project Manager
Kaira Lei is a dedicated project manager with a master’s degree in Cultural and Creative Industries from Monash University. She specializes in cultivating overseas partnerships and designing enriching cultural travel programs and events, with a distinct emphasis on educational and MICE travel. Kaira is committed to creating exceptional experiences that not only connect individuals with the richness of diverse cultures but also facilitate successful events and impactful travel experiences. She looks forward to collaborating with you to enhance your next adventure or corporate gathering.